TY  - BOOK
AU  - Ho, Samuel K.
TI  - TQM An Integrated Approach : Implementing Total Quality Through Japanese 5 - S and ISO 9000
SN  - 9780749415617
U1  - 658.4013 
PY  - 1995///
CY  - New Delhi
PB  - Kogan Page India Pvt. Ltd.
N1  - Introduction to TQM The TQM Gurus ' Ideas The TQMEX Model Japanese 5-S Practice Business Process Re-Engineering Quality Control Circle and Problem Solving ISO 9000 and Quality Audit Total Productive Maintenance TQM Kite marks TQMEX in the Real World
ER  -