TY - BOOK AU - Munro-Faure, Lesley AU - Munro-Faure, Malcolm AU - Bones, Edward TI - Achieving the New International Quality Standards: A Step-by-Step Guide to BS EN ISO 9000 SN - 9788173712920 U1 - 658.4013 PY - 2000/// CY - Hyderabad PB - Universities Press (India) Ltd. ER -