TY  - BOOK
AU  - Kapoor, Jagdeep
TI  - Brand Serve: 31 Customer Service Prescriptions
SN  - 9788124307717
U1  - 658.812 
PY  - 2002///
CY  - Mumbai
PB  - Navneet Publications (India) Limited
KW  - Marketing
N1  - Giving Customers Hope, Confidence, Faith, Joy for an Excellent Brand Experience: Promising Prompt Proactive Priceless Pleasant
ER  -