TY  - BOOK
AU  - Pullan, Penny
AU  - Archer, James
TI  - Business Analysis and Leadership: Influencing Change
SN  - 9780749468620
U1  - 658.4092 
PY  - 2013///
CY  - New Delhi
PB  - Kogan Page India Pvt. Ltd.
KW  - Business Analysts
KW  - Leadership
KW  - Organizational Change
N1  - Part I Leadership of Self
Introduction to Part I
01. Skills for business analysis / Kate Stuart-Cox
02. The courage to ask / John Niland
03. The business analyst as a facilitative leader / James Archer
04. Communication for success / Corrine Thomas
Opinion piece: Are you waiting to be anointed? / Joseph da Silva

Part II Leadership within Your Project
Introduction to Part II
05. Working with the project manager / Suzanne Robertson
06. Dealing with difficult stakeholders / Michael Brown
07. Facilitating groups and individuals / Penny Pullan
08. Discovering the essence of the problem / James Robertson
09. Dealing with problems / Andy Wilkins
10. Visual thinking for business analysis / Vanessa Randle
11. Through the stage door: design thinking to refresh business analysis / Tamsin Fulton
12. Business analysis, leadership and agile / Kent J. McDonald
13. The iterative business analyst - increasing insight, reducing waste, delivering value / Melanie Rose
14. Knowledge sharing and analysis with patterns / Allan Kelly
15. Dealing with uncertainty / Penny Pullan
Opinion piece: The first shoots of creativity / David Baskerville

Part III Leadership within Your Organization
Introduction to Part III
16. Operating effectively as a business analyst inside an organization / Simon Edwards
17. Context, climate and culture / Kate Stuart-Cox
18. Global working and virtual teams / Penny Pullan
19. Systems thinking for business analysts leading change / Emma Langman
20. Dealing with power and politics / Sarah Coleman
21. Partnering across organizations / Adrian Reed
22. Strategic thinking for business analysis / Dav Bisessar
Opinion piece: Leading from the middle - a business analyst in television / Roger Mawle

Part IV Leadership in the Wider World
Introduction to Part IV
23. Business analysis is a leadership role / Kevin Brennan
24. Becoming a thought leader / Penny Pullan
25. Ethics and fair process / James Archer
26. Professionalization and best practice / Nick de Voil
Opinion piece: Becoming the change agent / Jake Markham
End piece: Integrating business analysis, creativity and play / Andrew Kendall
ER  -