TY  - BOOK
AU  - Kock, Ned
TI  - Business Process Improvement through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups
SN  - 9781591403586
U1  - 658.4022 
PY  - 2006///
CY  - Hershey, USA
PB  - Idea Group Publishing
KW  - Reengineering Management
ER  -