TY  - BOOK
AU  - Nakkiranand, S.
AU  - John Franklin, D.
TI  - Business Process Outsourcing (BPO): Concept, Current Trends, Management and Future Challenges
SN  - 9788176295550
U1  - 658.723 
PY  - 2004///
CY  - New Delhi
PB  - Deep & Deep Publications
KW  - Business Process Outsourcing/BPO
ER  -