TY  - BOOK
AU  - Rowson, Pauline
TI  - Communicating Confidently
SN  - 9788179291191
U1  - 658.45 
PY  - 2005///
CY  - New Delhi
PB  - Infinity Books
N1  - How to Use this Guide
What you will learn from this guide

1. Anyone can Communicate, Can't they?
2. Good Communication Starts within us
3. Building Confidence
4. Your Appearance- Clothes and Grooming
5. Body Language - Greetings and Introductions
6. Body Language in Different Situations
7. Body Language - Postures, Gestures and Stance
8. Opening and Structuring Conversations
9. How We Speak
10. Watch your Language
11. Listening Skills
12. Getting on Someone's Wavelength
13. Communicating with Angry People
ER  -