TY  - BOOK
AU  - Glasser, William
TI  - The Control Theory Manager: Combining the Control Theory of William Glasser with the Wisdom of W. Edwards Deming to Explain Both What Quality is and What Lead-Managers do to Achieve it
SN  - 9780887306730
U1  - 658.4013 
PY  - 1994///
CY  - New York
PB  - Harper Collins Publishers
ER  -