TY  - BOOK
AU  - McConnell, Ben
AU  - Huba, Jackie
TI  - Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force
SN  - 9780793155613
U1  - 658.812 
PY  - 2003///
CY  - Chicago
PB  - Dearborn Trade Publishing
ER  -