TY  - BOOK
AU  - Mitroff, Ian I.
AU  - Pearson, Christine M.
TI  - Crisis Management: A Diagnosstic Guide for Improving Your Organization's Crisis-Preparedness
SN  - 9781555425630
U1  - 658.4056 
PY  - 1993///
CY  - San Francisco
PB  - Jossey-Bass Publishers
ER  -