TY - BOOK AU - Richard Ivey School of Business TI - Cross-Enterprise Leadership: Business Leadership for the Twenty-First Century SN - 9780470679401 U1 - 658.4092 PY - 2010/// CY - San Francisco PB - Jossey-Bass Publishers KW - Leadership KW - Success in Business N1 - Help Your Company, Help Yourself. Pull Money out of Thin Air. Yes, There Are Still Costs to Be Cut. Ansoff Revisited-How to Harvest More Money from Customers. Refunds and Rebates-Get 'Em While They're Hot. Improve Every Process and Earn by Every Improvement. Catch Costly Mistakes Quickly, Before They Get Out the Door. If Mistakes Do Get Out the Door, Recover Lost Customers. Print Money at Work by Doing Your Own Job Better. How I Spent My Summer Vacation-Finding 00,000 in New Zealand. Supply Your Suppliers with Profit-Let Them Supply Discounts in Return. Become Indispensable to Customers by Giving Them Money. Improve Company Cash Flow and Become a Hero. Give Your Company an Unexpected Competitive Advantage. Should You Work More for Less Money or Work Less for More? Profit Source 14: Soft Skill, Solid Results. Making It All Work . . . Starting Monday Morning ER -