TY  - BOOK
AU  - Nagajothi, V.
TI  - Customer Centric Organization
SN  - 9788184888348
U1  - 658.812 
PY  - 2010///
CY  - Delhi
PB  - Himalaya Publishing House
KW  - Customer Service
KW  - Customer
KW  - Customer Relationship Management
ER  -