TY  - BOOK
AU  - Friedman, Debbie
TI  - Demystifying Outsourcing: The Trainer's Guide to Working with Vendors and Consultants
SN  - 9780787979416
U1  - 658.4058 
PY  - 2006///
CY  - San Francisco
PB  - Pfeiffer & Co.
N1  - MC0819
ER  -