TY  - BOOK
AU  - Murphy, Herta A.
AU  - Hildebrandt, Herbert W.
AU  - Thomas, Jane P.
TI  - Effective Business Communication
SN  - 9780070443983
U1  - 658.45 
PY  - 1997///
CY  - New York
PB  - McGraw-Hill Book Company
ER  -