TY  - BOOK
AU  - Smith, PR
AU  - Chaffey, Dave
TI  - eMarketing eXcellence: The Heart of eBusiness
SN  - 9780750653350
U1  - 658.4038001 
PY  - 2003///
CY  - Oxford
PB  - Butterworth-Heinemann Ltd.
ER  -