TY  - BOOK
AU  - Kouzes, James M.
AU  - Posner, Barry Z.
TI  - Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
SN  - 9788126515769
U1  - 658.4092 
PY  - 2008///
CY  - New Delhi
PB  - John Wiley and Sons
KW  - Leadership
ER  -