TY  - BOOK
AU  - Shearer, Clive
TI  - Everyday Excellence: Creating a Better Workplace through Attitude, Action and Appreciation
SN  - 9788131716953
U1  - 658.3 
PY  - 2006///
CY  - New Delhi
PB  - Dorling Kindersley (India) Pvt. Ltd.
KW  - Marketing Excellence
ER  -