TY  - BOOK
AU  - Kotter, John P.
AU  - Cohen, Dan S.
TI  - The Heart of Change: Real - Life Stories of How People Change Their Organizations
SN  - 9780070077959
U1  - 658.406 
PY  - 2002///
CY  - Boston
PB  - Harvard Business Review Press
KW  - Organizational Change
ER  -