TY  - BOOK
AU  - Keys, Terrance
AU  - Zeff, Andrew R.
TI  - How to be a Successful Technical Trainer: Core Skills for Instructor Certification
SN  - 9780070444966
U1  - 658.3124 
PY  - 2000///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Ltd.
ER  -