TY  - BOOK
AU  - Dale, Barrie
AU  - Cooper, Cary
TI  - Human Resources and Total Quality: An Executives' Handbook
SN  - 9788186104453
U1  - 658.3 
PY  - 1997///
CY  - New Delhi
PB  - Beacon Books
KW  - Human Resource Management
N1  - TQM; Senior Management; Motivating Managers; Quality Costing; Organisational Change; Team Building; Japanese Approach; Tools and Techniques; SPC; Failure Mode and Effects Analysis
ER  -