TY  - BOOK
AU  - Taormina, Tom
AU  - Brewer, Keith
TI  - Implementing ISO 9001:2000 - A Journey from Conformance to Performance
SN  - 9780130619099
U1  - 658.562 
PY  - 2002///
CY  - New Jersey
PB  - Prentice-Hall, Inc.
KW  - General Management
ER  -