TY  - BOOK
AU  - Barker, Alan
TI  - Improve your Communication Skills
SN  - 9780749467166
U1  - 658.45 
PY  - 2013///
CY  - London
PB  - Kogan Page
KW  - Business Communication
KW  - Communication
KW  - General
N1  - About this book What is communication? How conversations work Seven ways to improve your conversations The skills of enquiry The skills of persuasion Making a presentation Putting it in writing Networking: the new conversation Appendix: Where to go from here
ER  -