TY  - BOOK
AU  - Mertins, Kai
AU  - Heisig, Peter
AU  - Vorbeck, Jens
TI  - Knowledge Management: Concepts and Best Practices
SN  - 9783540004905
U1  - 658.4039 
PY  - 2003///
CY  - New York
PB  - Springer-Verlag
KW  - General Management
KW  - Knowledge Management
N1  - With 130 Figures
ER  -