TY  - BOOK
AU  - Chapman, Elwood N.
AU  - O'Neil, Sharon Lund
TI  - Leadership: Essential Steps Every Manager Needs to Know
SN  - 9780130100191
U1  - 658.4092 
PY  - 2000///
CY  - New Jersey
PB  - Prentice-Hall, Inc.
ER  -