TY - BOOK AU - Piercy, Nigel F. TI - Market-Led Strategic Change: Transforming the Process of Going to Market SN - 9781856175043 U1 - 658.802 PY - 2009/// CY - London PB - Elsevier Academic Press KW - Strategic Marketing N1 - PART I: THE IMPACT OF CUSTOMER VALUE IMPERATIVES Chapter 1. New Marketing Chapter 2. The Customer is always right-handed Chapter 3. New marketing meets old marketing Chapter 4. Value-based marketing strategy Case 1 Tata, But Definitely Not Goodbye Case 2 Strangling the Fat Lady at EMI Case 3 The Clouds Raining on the Computer Business PART II: DEVELOPING A VALUE-BASED MARKETING STRATEGY Chapter 5. Strategic thinking Chapter 6. Market sensing and learning strategy Chapter 7. Strategic market choices and targets Chapter 8. Customer value strategy and positioning Chapter 9. Strategic Relationships and networks Case 4 Big Blue Gets Transparent Case 5 Oh, the Tangled Web They Weave at BAA Case 6 The Wild, Wild Rover PART III. PROCESSES FOR MANAGING STRATEGIC TRANSFORMATION Chapter 10. Strategic Gaps Chapter 11. Organization and processes for change Chapter 12. Implementation process Case 7 Tesco - Fresh & Queasy in the USA Case 8 When the Peddle Hits the Mittall Case 9 One-Laptop-Per-Child Stirs Up the Grown-Ups ER -