TY  - BOOK
AU  - Gillen, Terry
TI  - Negotiating, Influencing and Persuading
SN  - 9789380110707
U1  - 658.4052 
PY  - 2013///
CY  - London
PB  - Chartered Institute of Personnel and Development
N1  - MC0939
CIPD Toolkit
Everything you need to Design, Deliver and Evaluate
ER  -