TY - BOOK AU - Shapiro, Ronald M. AU - Jankowski, Mark A. TI - The Power of Nice: How to Negotiate so Everyone Wins - Especially You! SN - 9780471293774 U1 - 658.4052 PY - 1998/// CY - New York PB - John Wiley & Sons, Inc. KW - Negotiation N1 - Must Read ER -