TY - BOOK AU - Bhasin, M. L. TI - The Process of Management: Managerial Experiences 125 Case Studies SN - 9788172400545 U1 - 658 PY - 1994/// CY - Delhi PB - Global Business Press N1 - Table of Contents PART ONE: CASE METHOD OF STUDY Case Analysis: Its Role and Method ILLUSTRATED CASE STUDIES Kolar Community Hospital The Gas Cutters Sunder Chemicals Reward or Punishment Reliable Enterprises Recruitment and Promotion Policies The 'Goldmine' Scheme Communication Failures at Bhopal The 100 Club Production Supervisor: Ram Lal PART TWO: AN OVERVIEW OF MANAGEMENT 1 Bharat Engineering Works Limited 2 Scientific Management at MBC 3 Scientific Research Corporation 4 Save Hours and Not Seconds 5 Traditional Management or Professional? 6 Mr. Vincent 7 A Trusted Bank Official 8 Why Human Relations in Management? 9 The Unattended Accident 10 Mr. Rathi 11 Victor D'Cuhna 12 The Beleaguered Manager 13 Consolidated Motors Corporation 14 The Perfect Boss 15 Functioning Under Female Chief Executive 16 Fellow Feelings 17 A Top Performer in a Public Sector Unit 18 Place of Ethics in the Purchase Department PART THREE: PLANNING 19 Northwest Electrical Equipments Corporation 20 The Growing Savings and Loan Association 21 Components 22 Domestic Appliances Limited 23 No Smoking 24 International Machine Company 25 ABC Textile Machinery Manufacturing Company 26 Olympic Toy Company 27 To Make or Buy? 28 Engineering Industries Limited 29 Managing by Objectives 30 The Budget Revision Dilemma 31 The Bengal Equipment Company Limited 32 Planning for Marketing Cost 33 Introduction of Computer PART FOUR: ORGANIZING 34 Bashir and Kabir 35 Inter-Personal Relations 36 Michael D'Souza 37 The Corporate Reshuffle 38 Out of Bearing 39 ABC Private Limited 40 The Problem with Print House 41 Mr. Kamal Nayan 42 The R & D Department 43 Bharti Textile Mills 44 Shaukat Engineering Company 45 Boss-Subordinate Relationships 46 Sturdy Pens Limited 47 Foreman Ram Nivas 48 In Search of Group Harmony 49 Nand Kumar Bhat 50 Modern Corporation Limited 51 A Hostile Operator 52 Delta Electronics Limited 53 In Quest of Job Satisfaction 54 Executive Stress and Turnover 55 Universal Food Products Company 56 Managerial Succession in Two Wheels Limited 57 Bombay Printers PART FIVE: STAFFING 58 A Confused Personnel Officer 59 The Dilemma of an HRD Manager 60 Recruitment of Key Technical Personnel 61 Discriminative Personnel Policy 62 The Man at the Top 63 ABC Corporation Limited 64 An Exception for Perfection? 65 A Depressed Trainee Engineer 66 Disinterested Trainees 67 Seniority Versus Capability 68 Sharf Corporation Limited 69 A Billet-Doux to the Boss 70 Suggestion or Shortcut? 71 Are Management Appraisals Fallacious in Promotion? 72 Mr. Sharma 73 Workmen Compensation 74 Losing a Good Man 75 Discipline at an Industry 76 Internal Transfer 77 Perfect Engineering Works 78 Wage Cut and Stalemate 79 Consequences of Neglecting the Human Factor 80 The Absentee Employee 81 Mr. Bhola 82 Implementing New Ideas PART SIX: DIRECTING 83 Ran Dhin 84 Choice of a Leader 85 The Leakproof Cable Company 86 Mehta and Company 87 Leadership Crisis 88 Malhotra Engineering Company Limited 89 Ashok Seth 90 Fool's Paradise 91 Demotivating Reward 92 Diamond International 93 Bhandari Apparels Private Limited 94 Management by Memos 95 Radio Manufacturing Company 96 The Misfired Communication 97 Raghunath and MIS 98 Dr. Bhasin 99 Bharat Steel Limited PART SEVEN: CONTROLLING 100 A Purchase Manager's Troubles 101 Apex Textiles 102 Raj Fertilizer Limited 103 Best Chemical Products Limited 104 Calcutta Steel Foundry Limited 105 A Chief Executive's Systems of Controls 106 Zenith Industries Limited 107 The Politics of Budget Approval 108 Compromising on Quality to Meet Production Targets 109 What Ails CES? 110 Patel Mills 111 Tablon Company Limited 112 Budgets and Human Problems PART EIGHT: MISCELLANEOUS EXAMINATION CASES 113 Famous Engineering Company Limited 114 United Trading Company of India 115 Andrew Oil Company Limited 116 Beko Engineering Works 117 Mechano Engineering Company 118 Reward? What Reward? 119 A Delinquent Supervisor 120 Ghandi Medical Centre 121 The Problem of Rabinder Industries 122 Sarvodaya Structurals Limited 123 Modern Industries Limited 124 Mr. Singh 125 Rex Bottling Company ER -