TY  - BOOK
AU  - Boyne, George A.
AU  - O'Toole, Laurence J.
AU  - Meier, Kenneth J.
AU  - Walker, Richard M.
TI  - Public Service Performance: Perspective on Measurement and Management
SN  - 9780521859912
U1  - 658.312 
PY  - 2006///
CY  - New York
PB  - Cambridge University Press
KW  - Performance Management
ER  -