TY  - BOOK
AU  - Gitlow, Howard S.
AU  - Oppenheim, Rosa J.
AU  - Levine, David M.
AU  - Oppenheim, Alan J.
TI  - Quality Management
SN  - 9780071123389
U1  - 658.4013 
PY  - 2006///
CY  - New York
PB  - The McGraw-Hill Companies
KW  - Quality Management
N1  - MC0763
ER  -