TY  - BOOK
AU  - Natarajan, T. R.
AU  - Pio, Edwina
TI  - Quality Samurai: Designed Pathways for TQM Implementation
SN  - 9780333931967
U1  - 658.4013 
PY  - 1999///
CY  - New Delhi
PB  - Macmillan India Ltd.
ER  -