TY  - BOOK
AU  - Christopher, Martin
AU  - Payne, Adrian
AU  - Ballantyne, David
TI  - Relationship Marketing: Bringing Quality, Customer Service and Marketing Together
SN  - 9780750609784
U1  - 658.8 
PY  - 1991///
CY  - Oxford
PB  - Butterworth-Heinemann Ltd.
ER  -