TY - BOOK AU - Merrifield, Ric TI - Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation SN - 9780137031658 U1 - 658 PY - 2009/// CY - England PB - Person Education Ltd. KW - Management N1 - How the "how" trap is trapping you -- The thinking behind rethinking -- First : identify the "whats" that are truly valuable -- Second : know what you are (and aren't) good at -- Third : make (and break) connections -- Fourth : understand what can (and can't) be predicted -- Fifth : unravel (and follow) the rules -- Revolutionary rethinking at ING Direct -- Rethinking at Eclipse -- Rethinking at Cranium -- Morph again and again ER -