TY  - BOOK
AU  - Taber, David
TI  - Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability
SN  - 9788131762240
U1  - 658.812 
PY  - 2009///
CY  - San Francisco
PB  - Person Education Inc.
KW  - Customer Relationship Management
KW  - Sales Management
N1  - Planning Ahead Reports and Data Preparing Your Data Implementation Strategy People and Organizational Readiness Working the Politics Products You Will Need Optimizing Business Processes Best Practices for Sales Best Practices in Marketing Best Practices in Customer Support Best Practices in Finance and Legal Best Practices in IT Tools to Prioritize Requirements Example Requirements Statements
ER  -