TY  - BOOK
AU  - Humby, Clive
AU  - Hunt, Terry
AU  - Phillips, Tim
TI  - Scoring Points: How Tesco is winning Customer Loyalty
SN  - 9780749442149
U1  - 658.812 
PY  - 2004///
CY  - London
PB  - Kogan Page Limited
ER  -