TY - BOOK AU - Kotter, John P. TI - A Sense of Urgency SN - 9781422152300 U1 - 658.406 PY - 2008/// CY - Boston PB - Harvard Business Review Press KW - Organizational Change N1 - It All Strarts With a Sense of Urgency Complacency and False Urgency Increasing True Urgency One Strategy and Four Tactics Tactic One Bring the Outside In Tactic Two Behave With urgency Every Day Tactic Three Find Opportunity in Crises Tactic Four Deal With NoNos Keeping Urgency Up The Future Begin Today ER -