TY  - BOOK
AU  - Siebel, Thomas M.
TI  - Taking Care of E-Business: How Today's Market Leader Are Increasing Revenue, Productivity and Customer Satisfaction
SN  - 9780385502276
U1  - 658.4038001 
PY  - 2001///
CY  - New York
PB  - Currency Doubleday
ER  -