TY - BOOK AU - Reeves, Byron AU - Read, J. Leighton TI - Total Engagement: Using Game and Virtual Worlds to Change the Way People Work and Business Compete SN - 9781422146576 U1 - 303.4833 PY - 2009/// CY - Boston PB - Harvard Business Review Press KW - Technology - Philosophy N1 - Introduction -- The game tsunami : who plays, how much, and why -- "Work sucks" : corporate problems that games might solve -- Ten ingredients of great games -- Virtual people -- Virtual money -- Virtual teams -- Virtual leaders -- Play is not the opposite of work -- Caught between fact and fiction -- Danger -- Tactics for change ER -