TY  - BOOK
AU  - L. Suganthi
AU  - Samuel, Anand A.
TI  - Total Quality Management
SN  - 9788120326552
U1  - 658.4013 
PY  - 2004///
CY  - New Delhi
PB  - Prentice-Hall of India Pvt. Ltd.
KW  - Total Quality Management
ER  -