TY  - BOOK
AU  - Johnson, Richard S.
TI  - TQM: Leadership for the Quality Transformation: Vol. - 1 of the ASQC Total Quality Management Series
SN  - 9789838999496
U1  - 658.4013 
PY  - 1997///
CY  - Malaysia
PB  - Synergy Books International
ER  -