TY - BOOK AU - De Bonis, Nicholas J. AU - Allen, Phil AU - Balinski, Eric TI - Value-Based Marketing for Bottom-Line Success: 5 Steps to Creating Customer Value SN - 9780070598379 U1 - 658.8 PY - 2004/// CY - New Delhi PB - Tata McGraw-Hill Publishing Company Ltd. KW - Marketing ER -