TY  - BOOK
AU  - Jeffries, David
AU  - Evans, Bill
AU  - Reynolds, Peter
TI  - Encyclopaedia of Practical Management Training Vol. - 8 Total Quality
SN  - 9788124201312
U1  - 658.03 
PY  - 1998///
CY  - New Delhi
PB  - Kogan Page India Pvt. Ltd.
ER  -