TY  - ADVS
AU  - Laguna, Manuel
AU  - Marklund, Johan
TI  - Business Process, Modeling, Simulations and Design
SN  - 9780131099791
U1  - MC0744 
PY  - 2005///
CY  - New Jersey
PB  - Pearson Education, Inc.
N1  - M0021123
ER  -