TY - BOOK TI - Cases in Management SN - 9788187495185 U1 - 658 PY - 2000/// CY - New Delhi PB - Amexcel Publishers Pvt. Ltd. N1 - Table of Contents BLOCK I ROLE OF MANAGER UNIT 1: THE TASKS OF A PROFESSIONAL MANAGER Case 1: Troubles at Rainbow Case 2: ABC Corporation Limited Case 3: A Day in a Manager's Life UNIT 2: RESPONSIBILITIES OF A PROFESSIONAL MANAGER Case 4: Surviving the Information Era Case 5: Falling Apart of a Team Case 6: Managers as Developers of People UNIT 3: MANAGEMENT SYSTEMS AND PROCESSES Case 7: Universal Food Products Company Case 8: A Hostile Operator Case 9: Implementing New Systems at VXM UNIT 4: MANAGERIAL SKILLS Case 10: Managing Super Market Chain Case 11: Managing Blues in Administration Case 12: Managers at Crossroads: Old vs New Case 13: Turnaround at Four Star Airways BLOCK II DECISION MAKING UNIT 5: ORGANISATION CONTEXT OF DECISION Case 14: Surya Transport Company Case 15: Group Decision Making at Institute of Management Case 16: Automation at National Bank UNIT 6: DECISION MAKING MODELS Case 17: The Dilemma of Uncertainty Case 18: Arriving at Consensus Case 19: The Debate on Training Centre UNIT 7: DECISION MAKING TECHNIQUES AND PROCESSES Case 20: Decision Making at Seawood Enterprises Case 21: Deciding by Consensus Case 22: Decisions Making by Participation UNIT 8: MANAGEMENT BY OBJECTIVES Case 23: Managerial Development Through MBO Case 24: MBO Case 25: Performance Management at Vision and Metaphor BLOCK III ORGANISATIONAL CLIMATE AND CHANGE UNIT 9: ORGANISATIONAL CULTURE AND MANAGERIAL ETHOS Case 26: Metropolitan System of India (MSI) Case 27: Crisis with a Growing Enterprise Case 28: Improving Flight Safety at International Airways Inc. UNIT 10: MANAGEMENT OF ORGANISATIONAL CONFLICTS Case 29: Growing Dissatisfaction at Swastic Case 30: Introducing Flexitime at Orient Channels Case 31: Clash of Interests Case 32: Conflict of Responsibilities UNIT 11: MANAGING CHANGE Case 33: Trouble on Computerisation Case 34: The GV Automobiles Company Ltd Case 35: Creating a New Entity Case 36: Introducing New Systems BLOCK IV ORGANISATION STRUCTURE AND PROCESSES UNIT 12: ORGANISATION STRUCTURE AND DESIGN Case 37: Home Fresh Foods Ltd Case 38: Constraints at AVM Case 39: Organisational Design at Worldwide Motors UNIT 13: MANAGERIAL COMMUNICATION Case 40: Bhandari Apparels Pvt Ltd Case 41: Ampee Components Ltd Case 42: Failure of Managerial Communication UNIT 14: PLANNING PROCESS Case 43: International Machine Company Case 44: Planning Process at ESS Kay Machines Case 45: Planning for Success Case 46: Apex Tea Company Case 47: DNJ's Diversification Strategy UNIT 15: CONTROLLING Case 48: Evalvating Performance of Line Managers Case 49: A Purchase Manager's Troubles Case 50: Management Control - Freshest Foods UNIT 16: DELEGATION AND INTERDEPARTMENTAL COORDINATION Case 51: Problem of Coordination Case 52: Issue of Delegation Case 53: The Service Providers - Caught in a Dilemma BLOCK V BEHAVIOURAL DYNAMICS AND LEADERSHIP UNIT 17: ANALYSING INTERPERSONAL RELATIONS Case 54: The Isolated Performer Case 55: Interpersonal Skills Case 56: Managing a Difficult Trainee UNIT 18: LEADERSHIP STYLES AND INFLUENCE PROCESS Case 57: Working for a Woman Boss Case 58: Kolar Community Hospital Case 59: The Ineffective Manager UNIT 19: LEADERSHIP CHALLENGES Case 60: Leading a Team-New Challenges Case 61: How the Group Needs to be Led Case 62: Developing Manager UNIT 20: GROUP DYNAMICS Case 63: Managing Diversity Case 64: The Underperforming Team Case 65: The Working as a Team Approach at Allied UNIT 21: LEADERSHIP VISION Case 66: A Growing Enterprise Case 67: The CEO Vision of Alfa Plus Case 68: Leadership at the Helm of Change ER -