TY  - ADVS
TI  - Customer Service: It Pays to Please
U1  - 658.812     MCP00350 
PY  - 2006///
CY  - Mumbai
PB  - National Education and Information Films Ltd.
KW  - Customer Service
N1  - Duration: 19:08 Minutes
The video gives important tips on customer service
UR  - mms://imnulibrary/mcp00350/MCP00350.asf
ER  -