TY  - ADVS
AU  - Slack, Nigel
AU  - Johnston, Robert
AU  - Chambers, Stuart
AU  - Betts, Alan
TI  - Operations and Process Management: Principles and Practice for Strategic Impact
SN  - 9780273684268
U1  - MC0745 
PY  - 2006///
CY  - New Jersey
PB  - Pearson Education, Inc.
N1  - M0021124
ER  -