TY - BOOK AU - Mukund, A. AU - ICFAI TI - Operations Management Vol. - I SN - 9788178811024 U1 - 658.5 PY - 2002/// CY - Hyderabad PB - The Institute of Chartered Financial Analysts of India KW - Operations Management N1 - Table of Contents 1 Ashok Leyland's ISO 14001 Journey 2 Ellora Time's Manufacturing Woes 3 Lean Manufacturing Initiatives at Boeing 4 Mahindra & Mahindra - Implementing BPR 5 McDonald's Food Chain 6 Operational Restructuring - The Philips India Way 7 Shoppers' Stop's Distribution and Logistics Management 8 Six Sigma at GE 9 Tata Indica - The making of the Small Car 10 Toyota's JIT Revolution ER -