TY  - BOOK
AU  - Kumar, Y. L. N.
TI  - Relationship Between Personal, Organizational Variables and Organizational Citizenship Behavior - A Study in Banking Sector
U1  - 02658.81203321 
PY  - 2007///
CY  - Surat
PB  - Veer Narmad South Gujarat University
KW  - Customer Relation
ER  -