TY - BOOK AU - Schaefer, Mark W. TI - Return on Influence: The Revolutionary Power of Klout, Social Scoring and Influence Marketing SN - 9780071791090 U1 - 658.82 PY - 2012/// CY - New York PB - McGraw-Hill Book Company N1 - Introduction The rise of the citizen influencer Igniting epidemics The roots influence Social proof and reciprocity The seventh weapon Personal influence : the marketer's holy grail Klout and the evolution of social influence Controversy and turmoil The business benefits of social influence How to increase your Klout score The future of social scoring Conclusion social influence : a personal view Appendices ER -