TY  - BOOK
AU  - Jain, Rajesh K.
AU  - Trivedi, Himanshu M.
TI  - Quality Management for Zero Defect and Zero Effect: A Compendium of Case Studies and Best Practices
SN  - 9788193021606
U1  - 658.562 
PY  - 2014///
CY  - New Delhi
PB  - American Society for Quality India Pvt. Ltd.
KW  - Quality Management
ER  -